Work Orders

SAP PM orders play a central role in maintenance processing. They are the cost collectors and the initiators to get work performed.

SAP PM notification cannot collect cost, only information. If it is required to have detailed reporting on e.g. reason codes, we must have the notification to collect this kind of information. The notification can also be used as a request for maintenance before SAP maintenance order is created.
Since it’s optional to use the notification, creation of a maintenance notification is described in a separate tutorial and is not covered here.

SAP Maintenance Order Lifecycle

Through different steps in order processing the order will get different statuses. Each status represents a step in the orders lifecycle and different functions are related to the status.
In the diagram below, you will find steps from the basic maintenance process flow and the statuses related to the steps. On the right side, you can see each function available with the status.
From the diagram, it can also be seen that you can’t reverse the statuses DLFL and REL (released) (marked with red arrows in the below diagram). Status CLSD (closed) can only be reversed to status TECO (technically completed).


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